Privacy Statement

Effective Date: October 15, 2025

1. Introduction
This Privacy Statement applies to the website and services provided by Melissa Renée Maxwell (doing business as Melissa Renée Maxwell, Copywriting & Creative Strategy, or other trade names), a sole proprietor (or LLC / legal entity as applicable) (“I,” “me,” “my,” or “the Company”). I respect your privacy and am committed to protecting your personal information. This Statement explains how I collect, use, disclose, and safeguard information provided by visitors, clients, and prospective clients (“you,” “your,” or “user”).

By using my website, submitting contact or project forms, subscribing to newsletters, or engaging my services, you acknowledge that you have read and understand this Privacy Statement, and consent to the collection and use of your information as described below.

2. Information I Collect

  • Personal information you provide voluntarily. This may include your name, email address, phone number, company name, job title, billing or payment information, project brief details, or other information in contact or project intake forms.

  • Automatically collected information. When you visit the website, I may collect specific technical data such as IP address, browser type and version, operating system, referral URL, pages visited, time spent on pages, device type, and analytics data (for site performance and traffic analysis).

  • Cookies and tracking technologies. I may use cookies, pixels, or similar technologies to track usage patterns, optimize user experience, gather analytics, and support marketing or remarketing activities.

3. How I Use Your Information
I use the information I collect for the following purposes:

  • To respond to your inquiries, provide proposals or quotes, and perform copywriting or creative strategy services you request.

  • To issue invoices, process payments, and manage business relationships.

  • To send you newsletters, updates, or relevant content (only if you opt in).

  • To analyze website usage and improve my content, services, and user experience.

  • To comply with legal obligations or defend or enforce my rights (e.g. in contract disputes).

4. Disclosure of Information
I will not sell your personal information. However, I may share your information with third parties under limited circumstances:

  • Service providers. For example, payment processors, email marketing platforms, analytics providers, or technical hosting/website management providers. These parties act as my service providers and are contractually required to maintain confidentiality and data protection.

  • Legal obligations. If required by law, court order, or governmental authority, I may disclose personal information to comply with legal requests or defend my legal rights.

  • Business transactions. If my business is sold, merged, or otherwise reorganized, your information may be transferred as part of that transaction, subject to protections.

5. Data Retention
I will retain personal information for as long as necessary to fulfill the purposes for which it was collected (e.g. to provide services, maintain ongoing relationships, or comply with tax and record-keeping obligations). After that period, I will securely delete or anonymize the data in accordance with good business practice.

6. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including:

  • The right to access the personal data I hold about you.

  • The right to correct or update inaccurate or incomplete data.

  • The right to request deletion of your personal data.

  • The right to opt out of marketing communications.

If you wish to exercise any of these rights, you can contact me directly by submitting the form at the bottom of this page.

7. Security
I implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure; I cannot guarantee absolute security.

8. International Visitors
If you are visiting from outside the United States, your data may be transferred to, stored, and processed in the U.S. or other jurisdictions where I operate or use service providers. By using the website or requesting services, you consent to such transfers to the extent permitted by applicable law.

9. Changes to This Privacy Statement
I reserve the right to update or modify this Privacy Statement at any time. If changes are material, I will update the effective date and provide notice on the website or via email (if you are a subscriber or client). Continued use of the website or services after changes constitutes acceptance of the revised terms.

10. Contact Information
If you have questions or concerns about this Privacy Statement or my data practices, you can contact me using the form below.